What is an important trait for a mediator during a negotiation?

Tactfulness is a crucial trait for a mediator during negotiations because it allows the mediator to handle sensitive situations with care and diplomacy. A tactful mediator can navigate complex emotional dynamics and communicate effectively with both parties involved in the negotiation. This skill is essential for fostering a constructive atmosphere, encouraging open dialogue, and helping each party feel heard and respected. By using tact, the mediator can de-escalate tensions and guide the conversation toward mutually beneficial outcomes, which is vital for successful negotiation.

In contrast, while authority can lend some credibility to a mediator, it might also create a power imbalance that could hinder open communication. Impatience runs counter to the mediator's role of facilitating a thorough discussion, as negotiation processes often require careful consideration and time. Assertiveness, while sometimes beneficial in negotiation, may lead to an overly aggressive approach that does not lend itself well to the collaborative spirit necessary for mediation. These aspects highlight the importance of tactfulness as the most effective approach for a successful mediation process.